Shipping and Customer Service Clerk
Des Plaines
Shipping and Customer Service Clerk
Full Time • Des Plaines
Replies within 24 hours
Benefits:
- 401(k)
About the Role:
SMARTCARDIA INC is looking for a motivated and detail-oriented Shipping and Customer Service Clerk to join our team in Des Plaines, IL. This is a dynamic dual-role opportunity where you'll play a key part in keeping our operations running smoothly while delivering exceptional service to our customers. If you thrive in a fast-paced environment and love making an impact, we want to hear from you!
Responsibilities:
- Process and prepare outbound shipments, including packaging, labeling, and documentation
- Coordinate with carriers and freight vendors to schedule pickups and track deliveries
- Receive and inspect incoming shipments for accuracy and quality
- Maintain accurate shipping and inventory records using internal systems
- Respond to customer inquiries via phone and email in a timely and professional manner
- Resolve order discrepancies, shipping issues, and customer complaints efficiently
- Collaborate with internal teams to ensure accurate and on-time order fulfillment
Requirements:
- Prior experience in shipping, logistics, or warehouse operations preferred
- Strong customer service skills with a professional and friendly demeanor
- Proficiency with shipping software, ERP systems, or order management platforms
- Excellent attention to detail and strong organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong written and verbal communication skills
- High school diploma or equivalent required; additional education a plus
About Us:
SMARTCARDIA INC is an innovative company based in Des Plaines, IL, dedicated to delivering cutting-edge solutions with a commitment to quality and customer satisfaction. Our team is passionate, collaborative, and driven by a shared mission to make a difference in everything we do. We pride ourselves on fostering a supportive work environment where employees are valued and empowered to grow.
Compensation: $18.00 - $23.00 per hour
SmartCardia Culture
Our core technology team has leading minds in data science, embedded machine learning, wearable technology and signal processing. SmartCardia SA is backed by leading investors in the field.
We are dedicated Team to make a Meaningful Impact in the Health Journey of the Patient. Our core technology team has leading minds in data science, embedded machine learning, wearable technology and signal processing. SmartCardia SA is backed by leading investors in the field.
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